Quality management audits are of great importance in property operations and are an indispensable part of corporate management. They guarantee compliance with standards and regulations. They also provide valuable information on the efficiency and effectiveness of operational processes.
We place a special focus on operator responsibility and the classification and minimisation of risks. Our audits minimise your risks and ensure adherence to all regulations and compliance.
Our comprehensive support throughout the entire QM audit process goes far beyond the norm. With our exclusive expert tool, we ensure that contractually agreed services are adhered to, deficits become visible and we can immediately derive action-orientated recommendations. An innovative solution that offers our customers real added value.
Crucial for QM: checking the contractually owed services. To ensure that all relevant aspects are checked, we use a specifically compiled catalogue of questions.
Our self-developed tool is part of our audit. We also carry out on-site surveys and inspections in order to comprehensively review all relevant processes and procedures.
Once the audit is complete, we analyse the results and prepare a detailed report with specific proposals for measures and recommendations for action.
Optionally, we accompany the implementation of these recommendations and carry out a follow-up audit to ensure that the quality of the services is continuously improved.